Welcome to our One-Stop Resource Center!

Founder and executive director Hwei-Ling Greeney in ACC's case work room during a guided tour of our wonderful facilities

While on a guided tour, community members see where Amherst Community Connections hosts the SMAP meals. This is also where participants and community members alike can enjoy a free, hearty breakfast on Wednesday mornings from 8-10 before our "Incubator" group meetings.

Private work space

During a guided tour community members see the conference room where advocates work in private with participants if they desire. Advocates also utilize the space to work together to improve our services and our participant's experiences .

Full view of the conference room in our facilities

Community members participating in a housing information session that included a guided tour of the One-Stop Resource Center's facilities.

Community members participate in a housing information session led by Hwei-Ling Greeney, ACC's founder and executive director!

Why a One-Stop Resource Center?

At Amherst Community Connections we see the hardships faced by our participants and understand just how precious their time is when it comes to getting help and getting it FAST. That is one of the driving reasons behind us opening up our One-Stop Resource Center.

Since many of our participants rely on public transportation to get around, we understand just how valuable their time is. Instead of needing to travel between organizations to access a wide variety of resources, our participants can receive many of those same services in one location all at the same time: here at ACC's One-Stop Resource Center! Our participants receive one-on-one assistance from trained advocates at our convenient downtown location.

Our convenient hours are as follows: TBD

What makes the One-Stop Resource Center such a valuable service organization?

Convenient, easy-to-find downtown location!

Amherst Community Connections is located at 236 N. Pleasant St., right near the cow statue. There are bus stops nearby. The front door is to the left of Etta Arts. Look for the Sandwich Board sign.

FREE One-on-one attention from trained advocates & Daily/On-going support!

At Amherst Community Connections participants work one-on-one with our advocates toward achieving a long-term goal of leading independent, stable, and productive lives. Each of our advocates receive training prior to starting to work with participants. Our advocates are trained to assess the needs of each participant and make sure they receive the appropriate support and/or referrals to other resources and agencies in the community.

Our advocates also keep and regularly update confidential files on participants. This helps maintain strong communication between advocates about participant's cases which ensures the highest quality of service is provided to them. That means more convenience and less waiting for our participants because they can meet with whichever advocate is available instead of waiting!

Wide array of FREE services and referrals offered!

At Amherst Community Connections we provide a large variety of referrals and services to our participants related to food, housing, and other elements that are necessary to reaching the final goal. Offering such a wide array of services does not reduce the quality of the care we give. Rather, it enhances it by offering a level of convenience to our participants that is not offered by other comparable organizations in the community.

An overview of services and referrals we provide include:

Assistance replacing personal documents such as a Social Security Card, Birth Certificate, or state ID or license
Housing/ job search and application
Shelter placement
Free cellphone application
Food stamps/fuel assistance
Money for rent, bus fares, medications, or utilities
Section 8 housing
SSI/SSDI benefits
Veteran benefits
Debt/ Credit issues
CORI issues
Referral to mental health providers, crisis centers, detox services, and many other resources!